Return & Refund

  • 1. Returns: We accept returns for eligible products within 7 days from the date of delivery. To be eligible for a return, the product must be unused, in the same condition as received, and in its original packaging. 
  • 2. Refund Process: Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund. If the refund is approved, it will be processed within 7 days through the original payment method. Please note that shipping charges and any applicable fees may be deducted from the refund amount.
  • 4. Damaged or Incorrect Items: In the event that you receive a damaged or incorrect product, please contact our customer support team within 7 days of delivery. We will arrange for a replacement or refund in such cases. This can be accepted only if there is a opening video. 
  • 5. Return Shipping: The cost of return shipping for eligible products will be the responsibility of the customer unless otherwise stated. We recommend using a traceable shipping method to ensure the safe return of the product.

Please note that this refund and cancellation policy may be subject to change without prior notice. We encourage you to review this policy periodically on our website for any updates. If you have any questions or require further assistance, please feel free to contact our customer support team who will be happy to assist you.