Shipping Policy:

Processing Time: Orders are typically processed within 2-3 business days of being placed. During high volume periods, such as holidays or special promotions, processing times may be extended.

Shipping Methods: We offer standard and expedited shipping options. The shipping method you choose will determine the delivery time for your order. Please note that delivery times are estimates and may vary depending on your location.

• Standard Shipping: 3-7 business days
• Expedited Shipping: 2-3 business days

Shipping Costs: Shipping costs are calculated at checkout based on the weight of your order and your delivery address. Any applicable taxes or duties are the responsibility of the customer.

Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the progress of your shipment.

International Shipping: We currently offer international shipping to select countries. International shipping costs and delivery times vary depending on the destination. Please note that customers are responsible for any customs fees or import taxes that may apply.

Lost or Stolen Packages: We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier to file a claim.

Refund Policy:

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please contact our customer service team within 7 days of receiving your order.

Returns: To be eligible for a return, the product must be unused and in the same condition that you received it. It must also be in the original packaging. To initiate a return, please contact our customer service team for further instructions.

Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the return is approved, a refund will be processed to the original method of payment within 5 business days.

Exchanges: We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please contact our customer service team.

Shipping Costs for Returns: Customers are responsible for paying the shipping costs for returning items. Shipping costs are non-refundable.

Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer service team immediately. We will work with you to replace the item or issue a refund.

Contact Information: If you have any questions about our shipping and refund policy, please contact our customer service team at enquiry@ishwaryamgoodness.com